Reputation audit
Full diagnosis of your presence on Google, Trustpilot, Facebook, TripAdvisor, Booking and the platforms relevant to your sector.
- Average rating and star distribution
- Fake review detection (heuristics + manual review)
- Report: what is removable, on what grounds and probability
- Free on first consultation
Continuous monitoring
Monthly subscription with real-time alerts and trend analysis. Attacks are detected in hours, not weeks.
- Alerts for new reviews (especially negative)
- Orchestrated attack pattern detection
- Monthly report with evolution and threats
- Priority action rights when under attack
Fake review removal
Full removal management with each platform. We do not report "just in case": every claim carries its exact reason and evidence.
- Reports with the right reason (spam, non-customer, conflict of interest…)
- Evidence: screenshots, profiles, non-customer proof
- DSA notice escalation when the platform does not act
- Final report with per-review traceability
Crisis defense and management
When the damage is done, the priority is containment and a professional response. We write and publish the responses for you.
- Professional responses to fake and legitimate reviews
- Anti-campaign protocol in 24-72 hours
- Do's and don'ts (GDPR included)
Legal path
With partner law firms, when the review is criminal or the author will not back down. Each case is assessed and quoted separately.
- Out-of-court demands to the author
- Data-protection claims (GDPR: rectification and erasure)
- Civil actions (honor) and criminal (defamation, slander)
Prevention and real reviews
The best defense is a solid reputation: the more real reviews you have, the less a fake one weighs. We help you generate them without breaking any rules.
- Request funnel: QR, post-service email, reminders
- Best practices for your team
- Zero bought or incentivized reviews
Plans and indicative pricing
Custom quote after the free audit. For reference:
| Plan | What it includes | Indicative price |
|---|---|---|
| Monitor | Real-time alerts, monthly report, quarterly audit | from €49/month (≈US$53) |
| Clean | Fake review removal management (project) + traceability report | case-based, from €300 (≈US$325) |
| Defense | Monitor + removal + professional responses + basic legal (retainer) | from €149/month (≈US$160) |
| Legal | Demands, DSA, data-protection authorities and lawyer coordination | case-based quote |